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Represented Items unfair?

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Question: 
If we charge an overdraft fee on a represented item is that considered unfair?
Answer: 

Yes. if a consumer did not have sufficient funds in their account to pay for the transaction and the bank decided not to pay it, many banks assessed the consumer another $35 non-sufficient funds fee. Merchants commonly “re-present” these returned transactions—that is, they again try to receive payment—often multiple times. Banks should not charge another fee for the same item.
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UDAAP: Dissecting Complaints, Enforcement Actions, Exam Issues webinar.

First published on 05/12/2024

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