Answer:
Successful management of such claims is usually centralized and coordinated through one department. Responsibility for the process is often assigned to a bank’s cashier or other officer able to work with all a bank’s business units. If the institution has its own legal department, that department may be responsible for managing such claims. If a bank has branches in more than one state, it may involve a key office in each of those states. There simply is no “one size fits all” answer to this question.
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