Answer:
From Dana Turner:
Sorry -- robbers haven't released their survey findings. My comments are as a result of my research, training and consulting work -- and I don't keep a list of websites that may contain this information. I use Google to find relevant websites and articles that I use frequently -- and they change often. Still, the best robbery prevention measures I've found include:
- Installing an appropriate number digital cameras and recorders in multiple locations within the facility;
- Installing electronic tracking (homing) devices that use GPS technology and that will transmit the device's position to local law enforcement agencies;
- Installing bullet-resistant barriers and security portals;
- Installing height markers at every exterior access door;
- Installing a television at the main point of entry that shows the image of every person entering the facility;
- Posting signs warning of continual video surveillance -- with images stored off-site and the "remove your disguises" wording;
- Developing and delivering enhanced robbery prevention and response training for all personnel;
- Insuring that all lobbies and customer service areas are visually "barrier-free";
- Contracting with an armored carrier to replenish ATMs;
- Greeting every person who enters the facility -- multiple times if it's possible;
- Posting a "most wanted" segment on the institution's website; and
- Participating in security officer peer groups and using the information gathered for distributing "alerts" and for training employees.
First published on BankersOnline.com 11/15/04
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