ATM - Night Depository Safety Standards
01/05/2015
I am confused about existing customer safety and security requirements for ATMs and night deposit boxes. Are there any standards that I should know about?
Dana Turner is a security practitioner based near San Antonio, Texas. Dana has served as a law enforcement officer in several capacities -- including the investigation of business and banking crimes -- and he is celebrating more than four decades of crime and financial institution security management.
As a speaker and conference facilitator, Dana has delivered thousands of platform, telephone and Internet presentations. He has designed and participated in continuing education programs offered by state and national banking and credit union associations, state and federal examining and law enforcement agencies -- and state and national security, audit and human resources organizations.
As a consultant, Dana has participated in or led hundreds of projects and assisted in the development and delivery of components of seminars, schools and conferences. As a writer, Dana has written many manuals and books -- and numerous newspaper, trade publication and magazine articles published and distributed both nationally and internationally. Dana is the author of the Financial Institution Security Library and he also serves as one of the moderators in several of BankersOnline.com's Security Forums.
01/05/2015
I am confused about existing customer safety and security requirements for ATMs and night deposit boxes. Are there any standards that I should know about?
02/17/2014
What is the latest industry standard concerning bait money? An auditor suggests we either eliminate it or use fewer bills. I don't see a reason to make any change.
10/14/2013
Yesterday a county probation officer showed up at one of our branches to visit one of our employees, who is apparently now on probation for a minor drug offense. The employee never told us that he was on probation. The probation officer wanted to search the employee’s work area(s) and she claimed that she had the legal right to do so, as terms and conditions of our employee’s probation. The probation officer went all over the branch, wherever our employee might rightly have access. She came in contact with a lot of consumer information and her presence upset all of the other employees. I simply don’t know what to do about this – and the institution’s legal counsel was absolutely of no help. Now we’re considering firing the employee for putting us in this position.
02/04/2013
I participated in a recent seminar where BOL Guru Dana Turner was the presenter. He mentioned that there might be a conflict of interest if the bank's Security Officer was also a director. I am in that position and I have discussed this with the Board/Executive Committee and was told today that they had talked with our bonding company and were told this was not an issue. What is the rational for ensuring that our Security Officer should be an employee, rather than a director?
02/04/2013
What is the industry standard of checking security equipment and alarms?
11/07/2011
Is there a regulation for national banks dealing with the Bank Protection Act? I know Reg H is for state chartered banks.
08/08/2011
Your institution's been robbed. It doesn't matter if the robber escaped or gets caught -- you now have some new security challenges. You can't simply continue "business-as-usual" -- your employees and your customers will be watching carefully to see how you respond. If you do nothing, you'll convey the message that the institution just doesn't care about safety. What changes should we make?
11/29/2010
I have just been advised that we have received a notice that we are to be audited by the "BSA" for compliance with software licensing. The letter or notice "The BSA(Business Software Alliance) - an assoication comprised of Adobe, Apple, Autodesk, Bentley Systems, CNC Software/Mastercam, Microsoft, Symantec and UGS - works to educate the public on the importance of software compliance and to enforce intellectual rights." Anybody heard of or dealt with the "BSA"(other than Bank Secrecy Act) before? Where does their authority originate?(somewhere in the fine print that nobody read?) I would appreciate anyone sharing their experience with this group(if it's legit) and what we should expect.
08/16/2010
What laws impact the ability to carry a weapon in a bank?
07/12/2010
Should we have cameras outdoors that cover our ATMs, parking areas, and walkways?