Answer by Ken Golliher:
Relying solely on what seminar audiences have told me, yes, a small percentage of users obtain thumbprints at account opening. Please note, the program was not designed to be used for this purpose.
When our ability to gather biometric information gets beyond the stone age, new customers may accept iris scans or thermal photographs as routine. Now, we still associate fingerprinting with being accused of criminal activity. Expect that some potential customers will refuse, particularly those who figure out that the thumbprint is not really being used for identification - the bank will not make comparisons to it in order to authenticate future transactions.
You may want to post this same question in Bankers Threads to get some feedback from those who use it in this fashion.
Answer by Dana Turner:
A growing number of financial institutions, insurance companies, attorneys, retail merchants and check cashing stores are using thumbprints at the time of negotiation of a variety of documents. The thumbprint must be placed in the presence of an employee who can testify as a witness in legal proceedings -- a critical evidentiary procedure.
Examples of other uses -- the primary one being the cashing of a non-customer's check -- include placing the thumbprint on:
- Signature cards;
- Loan applications;
- Employment applications;
- Construction and other loan disbursement checks;
- Safe deposit history cards; and
- Wills.
First published on BankersOnline.com 4/01/02