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Answer by Andy Zavoina:
Opinions will differ and it certainly depends on what is in the video. Personally I like the realisms which may be gleaned from this. "Yes, it can happen to you...". The shock and awe effect can be meaningful, so long as it isn't to a point where the employees are scared to do their jobs because of the violence shown.
Training includes instilling the confidence to handle the situation.
Answer:
Answer by Hussan Al-Albed:
I am looking for such a video myself; an effective Training should include case studies and what is better than an actual case of armed robbery !.it can be used to study the scenario of the armed robbery and how each employee acted upon it. If they received armed robbery Training before: did they apply any of it during that actual robbery?
The video it self should receive a complete analysis by the Trainer before it is shown to Trainees, Trainer should study The robbers Moves on their way in and out of the bank, How the staff reacted, were they Observant during the robbery? Did they fill the cards after the robbery was over? Did they handle with care what ever the robbers touched? Did they activate the alarm? If yes: when? What a bout other customers whom were at the bank when the robbery took Place? Did any one leave? If yes ….did someone take his or her contact info. ? Did the staff discuss descriptions of robbers among them selves? ……Such a video is highly recommended in Training On the Other hand it should be mentioned that armed robbery is a “ Minutes Crime “ More Like “ Grab & Run “ such a short time Might let the robbers act More violent to ensure discipline and there demands are met quickly, for that reason Training should include a List of Doe’s & Don’ts during the robbery to ensure safety of every one at the bank and at the same time grabbing the descriptions of The robbers.
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Answer by Dana Turner:
Captured "live events" make excellent training supplements -- often for both the "do" and "don't" actions that may be highlighted.
Using such a videotape with the rightful owner's written permission (obviously a corporate "sister" bank needs no such permission) shouldn't be a problem -- in most cases. It may matter very much, however, if the videotape is to be used in a court trial. If the employees who were robbed viewed the event, their testimony at time of trial might be compromised. Check with the responsible law enforcement or prosecuting agency before showing the tape.
First published on BankersOnline.com 7/21/03
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