08/28/2006
Despite a high frequency of proper logging, reviews, and audits in our money order and certified check procedures, we continue to get hit with fraud in our branches. What are we doing wrong?
08/28/2006
Our institution is considering automated check printing to improve branch processes. However, management has some concerns around operating costs and security. Are there any guidelines for buyers considering MICR printing solutions?
05/15/2006
We recently became aware of bill pay kiosks at various retail locations in our market, in particular cell phone stores and convenience stores. We are curious about the business model for such an application, how successful these deployments have been, and if there is an opportunity for a small community bank to leverage this new technology.
04/17/2006
With the Canadian Payments Association allowing checks to be cleared electronically, our organization has several concerns about our check processing going forward. How will this new system affect our branches and more importantly our customers?
04/17/2006
We have heard growing implications that self-service kiosks are being positioned in convenience stores to attract unbanked customers. What's the real advantage for banks with this demographic? Is the pursuit of business outside our branches worth implementing an entire self-service platform?
03/13/2006
Our institution is considering self-service kiosks for our branch customers. Do you have any recommendations on self-service platforms or approaches that work for retail banking? We are also aware of other organizations' efforts to increase ATM adoption instead of deploying branch kiosks. Any feedback is appreciated.
11/07/2005
Our branch is looking to take advantage of the growing Hispanic customer base in our area. We want to push expanded services to new potential customers. Are there any unique value-add services that small banks can offer this demographic?
10/03/2005
We are a community bank with half a dozen branches. We're trying to think of ways to bring new customer deposits, loans, and checking into our branches but don't have a huge budget to really drive advertising.Any ideas on how we can get new business into our branches?
10/03/2005
We use centralized MICR printing for AP, payroll, and trust checks. We are using a light production printer which is about 4 years old. The maintenance is getting expensive and we were looking into a production printer upgrade, but we're not sure what's out there currently. Also, should we consider leasing vs. purchasing an upgrade?
10/03/2005
What does all the information on an IRD mean? Can anyone provide a basic rundown on what makes an IRD a legal check?
Pages