Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.
FTC sending $1M+ to consumers in Rhinelander Auto case
The Federal Trade Commission reports it is sending more than $1 million in refunds to consumers who were allegedly harmed by Rhinelander Auto Center’s junk fees and discriminatory practices.
The FTC and State of Wisconsin took action against Rhinelander Auto and its general manager in 2023, alleging that they regularly charged many customers junk fees for “add-on” products or services without the customer’s consent. The defendants also discriminated against American Indian customers in the cost of financing by adding more “markup” to their interest rates, according to the complaint.
The FTC is sending checks to 7,531 consumers.