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On-Demand Webinars about Operations Compliance

Recorded on April 27, 2018
 

Last Minute Training Tips for BO and CDD

Last Minute Training Tips for BO and CDD

You need a full understanding of FinCEN's two significant guidance documents and the 63 FAQs they contain, in order to fully comply with the regulations on Beneficial Ownership Requirements for Legal Entity Customers and the codification of a &q

Recorded on April 23, 2018
 

Just the FAQs — FinCEN’s Guidance on Beneficial Ownership and Customer Due Diligence

Recorded on April 18, 2018
 

When a customer dies …

When a customer dies …

When your customer passes away, there are issues that must be addressed. Family members left behind often need to act without knowing what they can and cannot do with the decedent’s account or with checks payable to the deceased. They need guidance.

Recorded on March 22, 2018
 

A to Z of Reg E

A to Z of Reg E

We all know that when we think of Reg E, we think of claims. But violations of Reg E happen outside of claims processing. You must be familiar with Reg E from § 1005.01 all the way through 1005.36.

Recorded on March 01, 2018
 

New Account Interview: Updated for New CDD Requirements

New Account Interview: Updated for New CDD Requirements

FinCEN says that “Banks specifically are expected to “obtain information at account opening sufficient to develop an understanding of normal and expected activity for the customer’s occupation or business operations.” In short, to understand the typ

Recorded on February 22, 2018
 

Is Your Website Ready for an Audit

Is Your Website Ready for an Audit

Websites are not a secondary means of advertising or information delivery. Risks are increasing as banks increase the functionality of their sites and customers go to their web addresses more than their branches.

Recorded on February 21, 2018
 

Dealing with Subpoenas

Dealing with Subpoenas

Subpoena? Don’t freak out! When you receive a subpoena or other legal process, you need to methodically move through a framework for analysis that will aid you in determining what you need to do and how to do it.

Recorded on January 31, 2018
 

Alert! IRA Update for 2017-2018 Tax Year

Alert! IRA Update for 2017-2018 Tax Year

It’s tax season and time to update your knowledge on IRAs for the 2017-2018 tax season. The Tax Bill may eliminate the Roth recharacterization and brings other changes to retirement plans.

Recorded on January 24, 2018
 

Bank Obligations to ID Theft Victims

Recorded on December 12, 2017
 

Military Lending – Banks Keep Getting it Wrong

Military Lending – Banks Keep Getting it Wrong

The Military Lending Act rules changed in October of both 2016 and 2017. I still see questions pop-up on MLA procedures and some banks are spending money needlessly complying with old and new rules.

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