Have you taken care of all the Operations changes on your list from 2020? Is there something you missed when you were fighting any of the inevitable compliance “fires” that popped up?
One recent court case held that disclosures on a website were not conspicuous because it was not set apart from other text sufficiently and other distractions on the page drew away the readers attention.
You asked for it, Reg E claims, what you need to know to handle them in 0ne-hour.
Is it fair when a consumer makes a dumb choice with their account info, and then wants the money back from the bank?
The CFPB recently fined an institution $25 million along with $97 million in customer restitution to settle abusive practices relating to its overdraft program.
Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.