Retention and management of records is more complicated than just deciding what to keep and for how long. In what form should records be kept? Should we keep more than what the regulations require? If so, what? What about possible litigation needs?
All financial institutions must have a written Code of Conduct or Ethics Policy, and all financial institutions must provide periodic training to assist their employees in distinguishing between acceptable and unacceptable business practices.
Headache remedies and other pain relievers for supervisors! Some days it just doesn't pay to get out of bed! Ever said that? Most of us that manage others or deal with the public find there are just some people that can drive us crazy!
Recorded on April 01, 2006
Business Continuity Planning: It's All About Risks & Resources
A Business Continuity (Disaster Recovery) Plan isn't just a component of the institution's strategic plan -- having one is also a regulatory requirement for every form of financial institution.
Recorded on April 01, 2006
Harassment: What's Legal, What Isn't; What You Can and Cannot Do at Work
Sexual harassment may get most of the attention, but harassment based on any protected category -- age, race, disability, etc. -- is equally confusing, dangerous and illegal.
Learn how to effectively manage the "real world" challenges and opportunities that face a branch manager. Do you find yourself worn out or worn thin with managing the branch, attempting to reach goals and putting out fires?