With all of the attention paid to electronic crimes, we often forget that many of the most successful financial institution crimes have very simple roots. And very simple solutions.
In this program, we will look at the good, the bad and the ugly forms of identification. You will want to use this time to relook at your Customer Identification Program list of identifications and determine if it is up to speed for your market.
Recorded on May 20, 2014
Opening New Accounts: 20 Account Ownerships, Titles and Legal
This program is an A-Z on account ownership and documentation. We will go from single party accounts to the more complex type of business accounts. It is a must for anyone who opens or manages the new account functions.
Recorded on May 15, 2014
Managing Electronic Information - From A to Zettabyte
This is not a "record retention" program. It will not discuss specific time periods for which you are required under various laws and regulations to keep different types of records.
Recorded on May 13, 2014
Overdraft Practices in Today’s Regulatory Environment
In this webinar, we will review the general Do's and Don'ts when working with powers of attorney, guardianships, trustees and designated payees for government benefits.
Recorded on March 26, 2014
Mastering the Role of Personal Banker Legal Issues & Salesmanship
During the webinar, John and Andy will discuss: when the Reg E rules apply - and when they don't, the four investigation time periods under Reg E, interim steps required during your investigation, when provisional credit is required, determining
Recorded on March 11, 2014
The Job of the Personal Banker - Covering the Basics
You will discover how to manage the image and impression you make on the customer plus you will learn all the factors that must weigh in when you open a new account.