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On-Demand Webinars about Operations

Recorded on November 09, 2022
 

Anti-Money Laundering Model Risk Management

Anti-Money Laundering Model Risk Management

The 2020 AML Act encourages financial institutions to explore innovative solutions for suspicious activity monitoring. Many institutions either are already or are considering automated solutions to aid in this process.

Recorded on October 27, 2022
 

Teller Compliance Issues: CTRs, Reg CC, UCC 3 & 4, and BSA

Recorded on October 26, 2022
 

Opening and Maintaining Fiduciary Accounts

Recorded on October 06, 2022
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims. .

Recorded on October 04, 2022
 

Visa & Reg E Error Resolution

Visa & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

Recorded on September 14, 2022
 

Compliance Management & Elbow Grease

Compliance Management & Elbow Grease

Does your bank have a new compliance officer? Does it have or need an enhanced compliance program? If you are starting or restarting a compliance program it takes a lot of elbow grease and you should begin with the fundamentals.

Recorded on August 18, 2022
 

New BSA Officer Training

Recorded on August 16, 2022
 

Slicing and Dicing Reg E Claims

Slicing and Dicing Reg E Claims

wants their money “back” from the bank? The bank didn’t take their money and can’t give it “back.” The bank executed the transfer as the customer requested. Yet the bank is expected to replace that money under many circumstances.

Recorded on August 15, 2022
 

Preventing human trafficking and other crimes

Recorded on July 21, 2022
 

P2P Error Resolution under Reg E

P2P Error Resolution under Reg E

Who banks on smart phones? Your bank’s customers. Who uses P2P payments with vendor apps like Zelle and CashApp? Your bank’s customers. Who is paying more and more and more claims from these transactions? Your bank.

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