Most Popular Compliance Content
Should Compliance Change in Response to the New Administration?
02/09/2025
by Barbara Boccia:
How to Navigate Compliance in a Time of Uncertainty
02/09/2025
by Barbara Boccia:
“If you can keep your head when all about you, are losing theirs and blaming it on you…”
If, a poem by Rudyard Kipling
Credit information and privacy
02/02/2025
Can a bank or CU president perform an asset search (or any kind of search) using bank resources, on someone with just a name? For example, information on where I've worked before, how much I'm worth, etc. I ask because I live close to a banker who I do not bank with that knows way too much about me. I'm not on any social media and am a very private person.
Admin fee on consumer loans
02/02/2025
We do consumer loans consisting of auto, unsecured, and CD secured loans, and we charge an administration fee of $25.00. This fee is listed in our third-party document generation and processing system as an administrative fee that affects the APR (in other words, a finance charge). I wonder if this is acceptable for a consumer loan.
Paper CDs - Lost
01/26/2025
When we issue a certificate of deposit we inform our customers that they will need to present the actual certificate to make any withdrawal or close the account. If they are unable to present the certificate, we require a loss indemnity form but only require one of the account holders to sign it, unless the account agreement stipulates otherwise. Should we have all the account holders sign the lost indemnity form regardless? We were also curious if anyone charges a fee for this processing?