Most Popular Compliance Content
SAR Form Specifics
03/20/2022
We are debating Item 24 on the SAR form, Financial Institution TIN and Account affected. The scenario is this - a bank customer cash structured his transaction by cashing two checks on two separate days drawn off of another bank customer. Do you include the account number of the two checks cashed even though the cashier has no ownership to the account?
Reg E is “use dependent”
03/14/2022
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
Reg E and buyer’s remorse
03/14/2022
If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?
Virtual Audit
03/13/2022
What is a “virtual audit”?
Optimizing complaint log use
03/07/2022
What is the most common way that banks record or log complaints and inquiries to have available when the examiners come in looking to see what we have?