Latest Compliance - Operations Topics

Weblinking Requirements

11/26/2023

Do weblinking rules apply if a business has a link to us, and are we required to monitor this?

From social media to the website

11/26/2023

We include the EHL logo on our website where we offer home loans. We also use Twitter and Facebook, but do not use it there because it is on our site. Are we OK?

Send E-SIGN with Disclosures

11/19/2023

What is demonstrable consent and can we do that with new account disclosures we email the new customer?

Limits on Reg CC’s indemnity for losses from mobile deposits

11/05/2023

My bank wants to make an indemnity claim against a bank that accepted a mobile deposit of a $1,200 check that we accepted in paper form three days later. We learned from the paying bank that the mobile deposited check was indorsed with only the payee’s signature (which is all we got on the paper check when it was deposited with us. We charged the check back to our customer’s account, creating a $500 overdraft, and we have learned our customer has left the country. Can we recover the full amount of the check?

Identifying the bank that accepted a mobile deposited check

10/29/2023

We just received a $750 check that was returned to us unpaid as a duplicate presentment. There is no information on the check to indicate where it had been accepted for deposit before we took it. How can I get that information, which I will need if we have to make an indemnity claim against that other bank.

Disclosing the Military APR

10/29/2023

Do we have to disclose the actual MAPR to all borrowers?

Beneficial Owners with Substantial Control—how many?

10/22/2023

Will there be more than one substantial control person for a company?

Who can access beneficial ownership database?

10/22/2023

Who can access our customer’s information? And when on this national database?

When DOESN’T Zero Liability apply?

10/15/2023

Since Visa’s Zero Liability covers ATM withdrawals and PIN transactions. It is even worth investigating Reg E claims since we are always on the hook?

Business debit card disputes

10/15/2023

Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?

Vendor Guru Q&A's - Compliance

Image quality analysis (IQA)

Benefits of automated document purging in ECM system

Document audit logging

Compliance tiers for Dodd-Frank Section 1071

Data privacy & Section 1071

Batch processing vs. transaction level processing for deposits automation

Section 1071

Exception management and better audits

Resolving credit and loan document exceptions

Proactive loan exception management

ATM networks, LPOs and Assessment Areas

03/02/2025

Under the new CRA Assessment Area rules, if a bank is utilizing the Allpoint+ ATM network that allows for networked ATM+ machines to accept cash deposits, would this be considered a deposit gathering ATM location? And, if the bank wanted to open an LPO in a new state (not contiguous to its existing state or retail branch locations) where these ATM+ deposit gathering machines are located, could the Assessment Area include this new LPO market to help their in/out ratio?

Latest Compliance - Operations Topics

Pages

Pages