Most Popular Compliance Content
Ledger balance vs. available balance
04/23/2023
Do you know how your automated overdraft program set up? Which balance is being used to determine the paying of NSF items and the fees charged?
Commercial loans are fair lending issues
04/21/2023
How does fair lending impact commercial loans, which is not “consumer protection” controlled?
Overdraft services will continue to be a target for regulatory scrutiny in 2023
04/16/2023
Did you know that Overdraft programs and the fees associated with them are a focus of the Regulators in 2023?
Do your new account and TISA disclosures contain subjective and/or unclear language in how overdrafts are processed and handled at your FI?
04/16/2023
FIs that have not taken the time to look at fees through the customers eyes run the risk accusations of illegal junk fees, abusive practices, and unfair standards to consumer.
Verifying Cashier's Checks
04/16/2023
Is there any central contact or easy way to contact larger banks like Bank of America as an example, with a telephone number to verify the validity of a Cashier's Check issued by them. Local branches typically give us "everyone is busy" or it just can't be done. How do smaller community banks verify these if not by phone?