Most Popular Compliance Content
Overdraft programs, strategy, and fair and responsible banking.
04/30/2023
Is your FIs strategic plan rely heavily on Overdraft programs and the fees they generate?
Written request to withdraw Reg E claim required
04/30/2023
Do we need a written notice from the consumer to withdraw their claim?
Paying Preferential, Unadvertised Rates
04/30/2023
With our Money Market account, we would like to pay higher rates on some accounts to allow us to retain top clients. The rate may vary depending on the customer relationship. We would not be advertising these rates. Would there be any compliance concern with this practice?
Unchecked fee income practices with NSF and Overdraft Fees are a HUGE UDAAP issue.
04/23/2023
Has your FI reviewed and adjust fee income for Overdraft and NSF items?
Ledger balance vs. available balance
04/23/2023
Do you know how your automated overdraft program set up? Which balance is being used to determine the paying of NSF items and the fees charged?