Most Popular Compliance Content
Hand Delivery of Adverse Action Letters
04/07/2008
Can adverse action letters be given to the customer in person in lieu of mailing them?
Requiring e-statements on employee accounts
04/07/2008
Since we cannot require employees to accept e-statements for their deposit accounts, we are trying to develop incentives that will highly encourage them to sign up for the e-delivery. Presently, employees are not charged a service charge for their accounts. Can we change this policy for existing and future employees, so they will receive an account free of charge if they use e-statements? Otherwise they will be charged the normal service charge incurred by customers without violating regulations, thus start assessing a service charge on all existing employee accounts unless they sign up for e-delivery.
Purpose of Wire Transfer Required?
04/07/2008
Are there any compliance regulations that require a bank to request a purpose from the customer on a wire transfer?
Security Officer Reporting Structure
03/31/2008
I plan to include a recommendation in my annual report to change the current reporting structure for the Security Officer. Presently, I report to the VP of Retail Operations. I am seeking references to cite that advise the bank security reporting structure should be in other areas such a finance, risk, administration, but not through retail because of the apparent potential for downward influences and the need for independence.
Business Identity Theft
03/31/2008
Is business identity theft becoming a problem?