Activities considered “front counter” usually occur while the customer is physically present at the branch. For example, a teller who helps a customer deposit a check is supporting a front-counter process.
Continue reading about the front counter.
Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
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