11/27/2006
What documentation do we need to have if a person wants to name a Nursing Home their Representative Payee?
08/14/2006
I work for a federal agency that sends literally millions of deposits directly to bank accounts each month. Our policy states that in the event a beneficiary does not receive a direct deposit in his/her account, we must verify with the bank that the deposit was not received. With the financial privacy act in mind, can banks verify whether or not a deposit has been received if the depositor knows the owner of the account, the account number, the SSN of the account holder, the amount of deposit and the date it was deposited?
12/01/2005
When it comes to appealing to the nation's 22 million unbanked people, banks have some stiff competition. One of those competitors is a fairly new source - plastic payroll cards.
06/06/2005
If the funds deposited from Social Security have been withdrawn, is the bank liable for the amount stated on the reclamation?
04/18/2005
We just read the California court ruling regarding offsetting OD fees against Social Security benefits (B of A case). How do I find out if other states' -- in particular Wyoming's -- rules are regarding the same issue?
12/01/2004
December has always been a tough month in the banking industry, but it seems to be more so this year than others that I remember.
11/15/2004
A customer of ours has had an account with our bank for over 50 years; this customer and spouse are both in their 70s and they refuse to have direct deposit for their social security checks. The 3rd of every month, they come in and cash their checks. Are we REQUIRED to give them their full amount (about $2,300) even though they have a $100 balance in their account? That is our requirement to maintain a savings account. They are great customers, but refuse to open a checking account or deposit any of the monthly social security checks. We think they must be stuffing their mattresses! HELP!
10/01/2004
HSBC Bank USA, New York, has launched an aggressive marketing campaign for "selling" its free checking account.
01/05/2004
Does the bank have any liability if a depositor receiving direct deposit social secuity) dies and a joint account owner continues to withdraw social security funds received after the recipient dies?
01/01/2004
An account holder comes in and tells you he checked his statement, and found there are two checks charged to his account that he did not write.