07/01/2013
Can you cash a SSI check made payable to a rep payee for a beneficiary if they don't have an account styled that way? The rep payee has a personal account. Would you have chargeback rights against the rep payee?
07/01/2013
If the same two owners of a CD want to swap the primary role, do we need a new signature card? Do we need written permission from both?
04/29/2013
We have customers from Mexico that have been lawfully admitted to the US on a temporary basis who have DHS authorization to work. The Social Security Administration has issued them a SS card that states;Valid for work only with DHS authorization. Do they sign a w-9 or W-8 for their loan?
04/29/2013
Do you have to run OFAC on non-customers presenting VISA debit cards for payment of social security or tax refunds?
04/15/2013
Can an LLC using a social security number have more than one signer?
04/08/2013
We received an IRS Levy on an account and the account receives a direct deposit from Social Security. Can we debit the account for and send the funds to the IRS?
03/18/2013
I have a customer who is opening an account for her husband to receive his Social Security disability payments and she is the representative payee. Is there a certain way that should labeled on the signatory card and shouldn't her husband's SSN be used?
02/25/2013
Are there any regulations that govern ATM card issuing for rep payee accounts (SSI/SSA)?
02/18/2013
What is required on a garnishment for identification of the defendant? Can it be birth date and Social Security number?
02/11/2013
I read the comments and the instructions regarding the expiration of W8BEN. Once the W8BEN expires, does the Bank just require another completed W8BEN or do we need to take other action?