08/04/2008
10/19/2007
John S. Burnett, BOL Guru
10/19/2007
Red Flag Regs Alert:
It's Time to Start Planning
John S. Burnett, BOL Guru
10/07/2007
Use of the Category ?Other?
10/01/2007
Credit card checks, also known as convenience checks or courtesy checks, are issued through a credit card company and linked to a credit card account.
07/16/2007
We just found out one of our customers is using a fake social security numbers with us. They have a home loan with us as well as a checking account. They have excellent credit scores and have banked with us for 4 years. Do I need to file a SAR? My guess is that they purchased social security cards when moving to the United States many years ago. Also, have I increased my loan risks?
05/21/2007
When reviewing our website, what are the main compliance issues we need to look for?
04/02/2007
We are looking at strengthening our over the phone identification process for inbound callers. We currently get two of the following: customers SSN, DOB or MMN to validate the caller. Is that sufficient in today’s laws or is additional proof needed? It has been suggested to use a transaction that the customer recently made to validate the caller along with one of the above. What are your thoughts and do you have any reading material on this subject?
01/15/2007
Our bank made a loan to an individual who was using a stolen identity. What are the criminal requirements for reporting ID theft?
10/23/2006
Does a CU need to get a driver's license copy every time they do a loan for a member if they have obtained it in the past? Can they just get the Driver’s License number instead of copying Driver’s License? What's the rule under BSA?