09/06/2020
What should IT look for in a document imaging system?
03/05/2007
We are not currently participating in Check 21 and converting documents. We have had customers claim that a check is a forgery. The check cleared as an IRD and all we have is the replacement document sent to us from the depository bank. When the customer files a police report the police are asking for the original check back so they can test for fingerprints. When we contact the depository bank we are told that the original check has been destroyed. I understand that they have to truncate the check for 14 days then it can be destroyed. After 14 days, what suggestions do you have when the police want the original check to prove forgery and press charges and have you had this come up on previous questions?
09/04/2006
We are going to start check imaging rather than sending checks to our customers. What is the best way for us to inform our customer about imaging? We have an older customer base and want to make it as easy as possible for them to make the transition. Would a letter from the bank President be sufficient, or are there any statement stuffers available that explain imaging?
12/05/2005
If an official check shows "VOID VOID VOID" on the check when copied, will it show on the image?
07/04/2005
Some consumers believe that the images of checks are not as good as the checks themselves. What are the rules on this for proof of payment or prosecution of forgery?
07/01/2005
05/01/2005
U.S. Bank is offering electronic cash letters depositing for business customers that receive and process payments in their own lockboxes.
01/01/2005
Fiserv, Inc. is offering a seal for substitute checks that survives the imaging process and can be read later to authenticate those substitutes and to expedite Check 21 research.
01/01/2005
Banks are not the only organizations taking advantage of new developments in check imaging and automated teller machines. The University of Delaware is offering envelope-less depositing at ATMs.
11/01/2004
- Only 5% of the estimated 18,000 banks, thrifts, S&Ls and credit unions will take immediate advantage of Check 21.
John M. Floyd & Associates, Inc, 10/04/04