Most Popular Security Content
Handling angry customers
03/27/2022
In dealing with angry customers, are there certain techniques that are most effective in calming them?
I fired two people
03/20/2022
I am a CEO of a small financial institution! Recently we had our first internal fraud, money was missing at our branch. I reviewed where the branch manager and head teller didn’t follow our procedures allowing money to be stolen. I fired them both on the spot. Now this morning we have discovered more money is missing! I didn’t stop the internal fraud how should I proceed?
Email Subject Line: No need to train staff about the warning signs of internal fraud!
03/13/2022
Management refuses to teach the warning signs of an internal embezzlement. Our CEO states that he doesn’t want anyone thinking about that subject. Should a financial institution train staff on the warning signs of an internal embezzlement?
Did you question the internal fraudster properly?
03/06/2022
We had an internal embezzler who robbed us many times before we caught him. We questioned him after every incident, and he never confessed to anything? What were we doing wrong?
Who should conduct the investigation?
02/27/2022
We have an internal fraud in our financial institution? Internal Audit, Human Resources and the Security Department are in a major fight over who should be handling the investigation! My question is who should be conducting the investigation?