05/22/2016
I recently heard someone say they were the recipient of a call, where the suspect claimed to have kidnapped a family member, only to learn that the alleged victim was traveling and unharmed. Is this a common scheme to get money from people?
08/13/2007
We have had examiners question different banks in our holding company as to whether we have an executive officer kidnap policy. We don't and I have not been able to find any guidance or sample policies. Can you direct me to resources to assist?
02/02/2004
The bank's Marketing Department is updating the Bank's Web site and is considering including pictures of bank officers (i.e. branch managers, lenders, etc.) on the Web site. I have not seen any other bank that does this. Are there security reasons why pictures of bank officers should not be placed on the Web site?
07/21/2003
I am looking for a checklist for bank employees to utilize in case of an extortion or kidnapping call to go along with the robbery and bomb threat kit I already have. I have the Employee Profile Form for the personnel file but no training or procedures for them to follow in case they are the victim or the receiver of such a call.
06/16/2003
I am trying to place a policy for our financial institution to implement in handling kidnapping, extortion, bomb threats etc. Does anyone know where I might be able to order and get a sample policy addressing these areas?
07/01/2002
We are looking for a sample of a form we could ask all our employees to confidentially fill out that would give us information we might need in the event of a disaster involving the employee, or a medical emergency, or a kidnapping or extortion attempt.
11/05/2001
I was researching information on BOL and came across an answer that you had given regarding Opening Procedures - one vs. two employees. We currently have a policy in place that requires two persons to open. The problem...our CFO arrives extremely early and opens by herself. She knows the policy and accepts responsibility for the fact that she is not following it. The other problem....during a recent audit we were cited for this. The auditors arrive early and thus saw her disregarding policy. I know in Banking that senior management always presents this problem but I need to address it. I really don't want to change our two person policy. The auditors recommended having each employee sign an acknowledgment of policy to be placed in their file. Do you have any other suggestions? We are a very small 2 branch organization in the country.