06/01/2005
Almost half the people responding to a survey about making last-minute payments by electronic channels say they used those channels because they simply forgot about the bill, according to a survey
05/23/2005
What is your opinion regarding placing the tax id/ssn on the front of a note next to the borrowers name? For example: smith (999 99 9999)
05/23/2005
We have a downloadable credit card application on our bank’s website. On the application we asked for the applicant’s Social Security Number. We allow the applicant to fax the application to the bank. Are there any security issues we should concerned about?
05/16/2005
Where can I find a Risk Assessment Survey form that can be completed by the Bank?
05/02/2005
Two weeks ago we received notice of a without entry breach of warranty from the drawee bank on a $16,510 check. The maker has sent an affidavit of fraudulent activity with an altered payee claim. The check cleared the account almost three months ago. Our depositor was not aware of this alteration and received the check by a mail lottery scam with their name in the payee line. We, the depositing institution, acted in good faith and accepted the check for deposit. Our depositor waited for the check to clear and withdrew the funds. We are now being ordered to pay the full amount of $16,510 back to the drawee bank. I have gone through all the UCC sections for presentment warranties, imposters, ficticious payees and negligence contributing to forged signature or alteration of instument. Are we held liable for this item? And did the drawee bank meet the timeframe to return the item?
05/02/2005
We are looking to implement email notification of receipt of deposit instead of mailing paper back. I have seen comments on e-statements and E-sign and disclosure requirements but don't think any of that applies to receipts. Can you refer me to the regulation that states we are required to provide a receipt and the corresponding rules?
05/01/2005
Question: We have a customer who refuses to provide us with a TIN for his account. He says that he doesn't have one and refuses to get one. He's very anti-government.
04/01/2005
Question: We're a new bank that just opened in a community with a large Amish population.
04/01/2005
Upon receipt of a Suspicious Activity Report from a bank, the Federal Bureau of Investigation initiated a bank and mail/wire fraud investigation involving a purported charity raising money for need
03/21/2005
Are we required to have the customer sign address change requests that are submitted via the online banking system, or is their acceptance of the agreement for doing transactions online sufficient?