03/31/2024
I just inherited the function of managing the vendor due diligence in my bank and I am little overwhelmed. Where do I start?
09/19/2021
If a financial institution discovers a crime or fraud and wants to notify law enforcement, what if anything is needed before records/documents are turned over to help with the investigation?
11/18/2018
In a recent IT review it was recommended that we include a confidentiality disclaimer on our vendor/visitor sign in sheet. This
disclaimer is to address any thing the vendor may see or hear while on our premises. Does anyone have any thing like this and could they provide a sample?
01/28/2018
If a financial institution discovers a crime or fraud and wants to notify law enforcement, what if anything is needed before records/documents are turned over to help with the investigation?
11/20/2016
We had an individual come in to open a new account. They had an out of town license, out of town tag on car, out of town address on a Treasury check and wanted cash back. We said no for various reasons and they left. Later a policeman who banks with us came in. The teller told him about the situation and he asked for copy of the license and check (which the teller provided). He ran the license and discovered there were multiple warrants out for arrest of the person. Later our CFO freaked and said the teller violated laws by providing the info to the policeman. I was wondering what laws were broken and if we are opened up for a lawsuit.
10/02/2016
If a customer has multiple entities but only one is listed on the subpoena, are we restricted to giving information only about the listed entity?
10/02/2016
If a financial institution discovers a crime or fraud and wants to notify law enforcement, what if anything is needed before records/documents are turned over to help with the investigation?
07/24/2016
Do you feel it is safe for our employees to share their private information on our Facebook Page?
04/10/2016
Are all ID theft protection programs offering basically the same services?
04/03/2016
Are all bank ID Theft Protection providers the same?