Most Popular Security Content
Legal Request for Exterior Footage
12/22/2024
I had a phone request from a law firm to release a portion of video camera footage showing vehicles driving by the branch during a specific date and time. The only footage that meets the parameters is from an inside camera that points to the front door that has the street in the background. It would be up to them to determine if the vehicle in question actually drove by the branch during that time period. What information would we require to release this footage, or would we not release it as it shows customer traffic inside the branch? What are your thoughts/suggestions?
Securing Cash During a Fire Alarm
12/15/2024
We are rewriting our emergency procedures and having a problem with fire procedures. Presently our procedures state to secure the teller cash drawers in our vault, lock our vault door, and exit the building. The problem is our vault is in the basement! When the fire alarm sounds, the teller staff must carry the teller cash boxes to the basement to be secured before the vault attendant can lock the vault. What are your thoughts on this subject?
Motion Activated Lights
12/15/2024
When it comes to interior lighting, what are your thoughts on motion-activated lighting versus 24/7 lights?
Drive Through Curtains
12/08/2024
Do you know if there is a requirement to have the curtain up or down in the drive-through after hours? If no requirement, do you know what the industry standard is?
Personal Video Recordings in Branches
12/08/2024
I have a question about cameras and recording because it has come up a few times now that everyone has smartphones, and I would like to know what you suggest. We had a situation where one of the tellers thought that a member was recording them. After reviewing our internal video, we didn’t see this happening but it is very possible that they could have. What do you suggest that we do to prevent this happening in the future?