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According to Forrester Research, 15 financial firms of 34 studied lost ground with their customers this year. The study was a survey of more than 5,000 U.S. households.

Question: I went back to our copy of Bankers' Hotline Volume XIII, Number 7 to double check on our holiday schedule.

In North Oakland, California, a woman who was an accountant at a medical center managed to embezzle $1.4 million over six years before she was caught.

On July 30, 2002 the Sarbanes-Oxley Act (SOX) was signed into law.

Under the USA PATRIOT Act of 2001, Section 314(a), the Financial Crimes Enforcement Network (FinCEN), a department of the U.S.