04/28/2024
What is the expiration date on a Cashier's Check, or how do banks handle stale dated ones outstanding?
04/07/2024
If a bank has fraud on the banks official check account, who does the bank report that to? As we get notifications on other institutions fraud official checks we are unsure of how that information gets sent out.
04/16/2023
Is there any central contact or easy way to contact larger banks like Bank of America as an example, with a telephone number to verify the validity of a Cashier's Check issued by them. Local branches typically give us "everyone is busy" or it just can't be done. How do smaller community banks verify these if not by phone?
10/09/2022
Am I encouraging a customer to structure if I make them run cash as a deposit into their account ,and then debit their account for a cashiers check instead of letting them just purchase a cashiers check with cash?
I like to have a paper trail and proof that the purchaser is a customer, that is why I run it through an account first.
06/12/2022
We issued a cashier's check on the 6th of the month and it cleared our bank on the 15th. We were notified by a family member that the cashier's check was fraudulently obtained and endorsed. Am I correct in thinking that we have no recourse since it has been more than 24 hours since it was received and it would be considered a late return?
10/10/2021
We received a call from a credit union on 9-1-21 informing us that a cashier's check on them was fraudulent. We sent that check out on 8-5-21. We waited 10 business days to give the customer credit. (8-20-21)
The customer has spent more than half the funds but I placed a hold on the remaining amount. Do credit unions not return through the Fed like banks? They sent us an Indemnification Agreement to sign and send the funds back. Could this be considered a Late Return? Help!
12/27/2020
I am new to work in a bank and want to know if all banks verify the cashier's check the same way. If a non-customer walks into the bank and tries to cash a $180K cashier's check and asks for $5000 in cash and the remainder in a cashier's check, do I legally have to do this? And if they don't want to open an account do I have to cash it for them?
How do we know when a check is valid, or if it has been altered or when it isn't as I haven't been taught how to verify another bank's cashier check?
08/09/2020
I am trying to create a monetary instruments log for our credit union. I have not been able to find a list of the required information needed on the log. Where can I find that information?
05/31/2020
What can we do if one of our cashier’s checks is converted and paid as an ACH check conversion?
01/19/2020
A customer cashes a large check that results in a reportable CTR. My question is that the funds from the check are for Christmas bonuses for the
customer's employees. I have the customer as the conductor, but who will be the beneficiary? Can we list the business as the beneficiary?