07/02/2023
Now that banks can participate in lotteries, can we facilitate raffles unrelated to the bank for local service groups- post lobby posters or sell tickets for or be a sponsor, etc.?
06/25/2023
Can we do an internal raffle (selling tickets for a chance to win a prize) to benefit a non-profit organization?
06/18/2023
We include the Equal Housing Lender logo in all our home loan ads. Are we also required to include the “Equal Opportunity Lender” logo?
06/18/2023
Can we advertise a drawing on social media only?
06/11/2023
We have a “spin the wheel” promotion. To spin, a customer must donate $1 that the bank donates to a charity. All the prize amounts on the wheel are more than $1 therefore all customers will get more than they donate. The amount won is then sent to the customer via our e-wallet app. We set a certain number of spins and it is done on a first-come-first-served basis.
06/04/2023
Is following the standard Regs, B, Z, DD and fair housing going to ensure advertising compliance?
06/04/2023
According to Reg D, "Savings deposit accounts are specifically excluded from the definition of transaction account, even though they permit third-party transfers, provided that the depository institution complies with the transfer and withdrawal limitations applicable to ‘‘savings deposits’’ under Regulation D." Since the Reg D transfer limitations have been lifted, does this now make a savings account a transaction account?
05/28/2023
I am a loan officer who goes the extra mile in our community bank. I have customers who come to me with all sorts of banking questions beyond loans, because they know I’m willing to help and they trust me. I pride myself on providing such relationship-banking, but sometimes I feel less than confident answering their non-lending questions (like FDIC Insurance). Where can I easily learn more about the other banking rules? I don’t want to say the wrong thing!
05/28/2023
Can we as the bank deny a claim and wait for a resolution from Mastercard/Visa that exceeds the 90 day time frame due to it being in arbitration and then credit the consumer at a later date if we received the credit after the 90 day reg E time frame?
05/21/2023
I’ve been in banking for a little while now and have found I really enjoy it. What I thought would be a short-term job is looking more and more like a viable long-term career choice. There are so many options though – banking covers so many topics! Is there anywhere I can find more general information, to see what interests me the most?