Most Popular Compliance Content
Virtual Audit
03/13/2022
What is a “virtual audit”?
Optimizing complaint log use
03/07/2022
What is the most common way that banks record or log complaints and inquiries to have available when the examiners come in looking to see what we have?
EFTs & Aggravated Ignorance
03/07/2022
Why can't we hold customers liable for carrying their PIN with their card?
Basic steps for Reg E claims
03/07/2022
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
A Reg E claims 1st question
02/27/2022
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?