Most Popular Compliance Content
FDIC disclosure on Facebook
11/13/2022
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
Available balance and “must pay” items
11/13/2022
What are examples of “must pay” items that a bank may subtract from an account’s available balance?
Who posts on social media
11/06/2022
Our new marketing director believes we have to be on Facebook, Twitter and other social accounts, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
Can we right a wrong via Reg E
11/06/2022
When customers' deposit stolen checks and send money from the account to themselves or other people through Cash App, Venmo rtc., can we file the Reg E dispute on behalf of the bank to pull those funds back since the member is attempting to use a stolen item to steal money from another person and launder it through us? Basically we would pull all laundered funds back from the stolen item or items.
Save Paid Loan Files for How Long
11/06/2022
How long do banks need to retain loan files/ documentation after the loan is paid in full?