01/20/2014
What should our bank look for in a scanning solution?
01/20/2014
What is the first step when considering the implementation of a document management software program?
01/20/2014
What are the benefits of scanning loan documentation?
12/02/2013
By implementing a document management system, can my institution convert storage space into useable office space?
01/23/2012
Is it necessary to keep a copy of the notice to home loan applicant in the collateral file with the FICO scores and graph to prove you gave the customer a copy?
08/15/2011
Do we have to/should we have our clients sign/acknowledge that they received a copy our our new Privacy Notice that went into effect 2010? My question stems from a recent FDIC exam.
04/05/2010
During a recent audit, I came across a consumer loan file where the application date and disclosures were not matching up. After questioning the lender, it turns out thethat customer initially applied for a HELOC, but then about a week later changed his mind about the product type, and went with a HE closed loan. I told the lender we should have kept the initial documentation for the HELOC in the file and noted that there was a product change on xx/xx/10, so that there would not be any questions on if the appropriate disclosures were provided to the customer. The lender stated that the application for the HELOC was withdrawn, so that documentation was not necessary to keep in the file. I didn't feel this was indeed a true withdrawn application on the initial product request. What do you think?
08/04/2008
Do you know what the rules are for record retention for a participation loan that was purchased from another financial institution and has been paid off?
02/11/2008
How long does the commercial lending department need to keep records of declines, withdrawals and paid loan files?
10/15/2007
Do examiners expect to see a copy of the credit score disclosure (notice to home loan applicants) in the file of a denied application?