09/01/2005
As the enormity of Hurricanes Katrina and Rita became evident, U.S.
08/29/2005
There was a $134,611 check made payable to two companies from one of our customers. One company does not bank with us. They took the check to their bank without the other company endorsing it, and that bank paid the check. How long do we have to return the item that was improperly endorsed and paid?
04/04/2005
Our customer deposited 4 US Postal Money Orders on 12/13/04. Today 2/16/05, we received 3 of the Money Orders returned as counterfeit items. What is the Bank's responsibility for these items? Can we return them late for reclamation, as they were returned after the midnight deadline? Does our customer have any recourse?
02/01/2005
Question: We got a check back, through the work, that has a stamp on it marked "Other" and written on the face of the check were the words "forged endorsement".
10/01/2004
Question: One of our officers attended your workshop in Philadelphia and came back and said we should stop checking endorsements on the checks that come in through the exchange.
08/02/2004
A customer cashed a Cashier's Check which turned out to be counterfeit. Now they don't want to pay us back. They say that UCC law makes the bank liable. The bank's deposit agreement states that any item returned unpaid even if the item was cashed can be charged back to the customers account. Who is right?
02/01/2004
In a discussion recently between bankers on robbery prevention, the suggestion was made that one of the most inexpensive robbery deterrents was the simple posting of a "For Your Safety and Ours, Pl
12/01/2003
Is it my imagination, or is the financial industry becoming more mercenary and considerably more paranoid than it used to be?
11/17/2003
What are some suggested policies that should be included in an Employee Handbook?
06/01/2003