Most Popular Security Content
Is security training required?
08/27/2023
1) Is physically security training required by the FDIC or any other regulator? - If so, is annually sufficient or does it need to be more frequent, and who needs it? 2) Do visitor logs require ID numbers? (drivers licence, state ID, badge etc) 3) Do third party vendors need to be supervised while working in a branch?
Helping employees traumatized by a robbery
08/20/2023
We recently had a robbery, and although it wasn’t particularly violent, the victim teller is struggling at work. What do you recommend?
Using case studies for robbery training
08/13/2023
We have never been robbed, so it’s hard to convince people to take training seriously. Any thoughts?
Reg E investigations: best steps
08/06/2023
Is there a procedure that Reg E says we must follow to investigate a claim?
Discussing violent customer events
08/06/2023
We had a scary incident in our lobby recently with a violent customer. When it was over, management acted like nothing happened and didn’t want to discuss it. What would you advise?