03/20/2016
A grand jury subpoena has requested a picture of a person making a transaction at our teller line that is no longer in our records. Is there a requirement the bank is supposed to comply with for how long our camera records are retained?
03/13/2016
I have recently been appointed a Security Officer. What is the minimum retention period of branch security cameras?
05/31/2015
How long do we need to keep documentation from fraud cases? Is it any longer the required time for a closed account?
01/11/2010
The exam manual says that "relevant OFAC records" should be retained for five years. What should be considered "relevant OFAC records"?
12/14/2009
The exam manual says that "relevant OFAC records" should be retained for five years. What should be considered "relevant OFAC records"?
01/26/2009
How long do we have to keep the information collected from the monetary instrument logs and where would I find the citation?
10/08/2007
How long are we required to keep checks and deposits presented over the counter? We are sending and receiving images electronically.
03/19/2007
How long do we (Deposit Operations) need to keep customer statements returned for unknown address? Take into consideration that we would keep an Excel log of the ones that come back along with the reason for return.
02/19/2007
What are the criteria for retention of CIP forms? How long do we retain CIP forms? Do we need to retain them for a specific period after accounts are closed and loans are satisfied?
10/09/2006
Are gift cards considered a "Monetary Instrument"? For example: A customer purchased $3500 in gift cards with cash. Should we put it on the monetary instrument log?