03/18/2013
I have a customer who is opening an account for her husband to receive his Social Security disability payments and she is the representative payee. Is there a certain way that should labeled on the signatory card and shouldn't her husband's SSN be used?
02/25/2013
Are there any regulations that govern ATM card issuing for rep payee accounts (SSI/SSA)?
10/15/2012
If a beneficiary of a representative payee account calls and wants to know the balance of their account, are we allowed or required to tell them since they are technically the owner?
09/24/2012
I have an existing Rep Payee account. Social Security has now assigned a new Representative. Can we use the existing account and simply change the name to the new Rep Payee, or do we have to start a new account?
08/06/2012
When opening an account with a rep payee, what is the correct way to title the account and who would be considered primary account holder?
04/02/2012
Can a Power of Attorney designate POD for a social security representative payee account?
01/30/2012
When opening a Representative Payee account, I have always been instructed to request the documentation from Social Security appointing the Representative to set up the account. Is this correct, or can just a copy of the check be used?
04/11/2011
We have a customer that has a representative payee on his account and has his SSI direct deposited. The rep payee has died. The customer has a new payee appointed to his funds through Social Security and has brought the paperwork to us where he has made the change. We are not changing ownership of the account just changing payee names. Would you close the account out or have the new payee sign a name change form or how would you handle this?
05/24/2010
Other than a signature card, are we required to get any other legal documents when opening a representative payee account for an adult?
04/05/2010
I am reviewing a trust where two individuals are the trustees of a Revocable Trust for their mother. The two individuals, trustees, want to add their mother and a sister as agents. The trust agreement allows for the appointment of agents. They want thier mother's social security check to go into this account that is using a #38 TIN that is not the mother's social security number. Will there be a problem with a direct deposit of social security going into a trust account where the TIN on the account is not the social security number of the person receiving the social security benefit?