07/21/2003
I am looking for a checklist for bank employees to utilize in case of an extortion or kidnapping call to go along with the robbery and bomb threat kit I already have. I have the Employee Profile Form for the personnel file but no training or procedures for them to follow in case they are the victim or the receiver of such a call.
07/07/2003
We offer passbook savings accounts. We never send statements to our customers, just update their books. The customers are not required to use their passbooks. What regulation governs statement requirements? Can we legally not ever send statements even though we annually print statements, but do not mail them to the customers? What about electronic activity in these savings accounts?
06/24/2003
05/12/2003
When opening an account for non-resident alien can we use a social security number from a card that has "not valid except for work purposes only" printed on it or should this customer complete a W8BEN?
04/14/2003
With the Revised Article 9 would you suggest to continue getting property and legal descriptions for Agricultural or crop loans on state filings and security agreements?
04/07/2003
What are the regulations in regards to offering an electronic savings account? We would like to offer one that limits the deposits to electronic only and encourages ATM withdrawals, We would target customers with electronic Social Security or SSI payments into their accounts.
03/03/2003
We are currently reviewing our employee accounts by looking at their bank statements and all of their checks and deposit slips. Is this acceptable?
03/01/2003
- 68% of people 65 years of age and older pay their credit card bills in full each month.
03/01/2003
Colorado recently became the first state to disperse child support payments on a plastic card versus a check. The state has partnered with U.S.
11/04/2002
What Are Bust Out Schemes? I understand they can involve either credit cards or checks and the customer is involved.