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Running a fingerprint check just became much more valuable as a tool for pre-screening in financial institutions.

A teller in Spokane refused to serve a man dressed in dirty construction clothes.

How many times during the day do you hear from customers and/or fellow employees-"Couldn't you make an exception-just this once...please?"

In an effort to boost the Internal Revenue Service's electronic filing program, some financial institutions will again next year accept tax forms in chosen locations.

It's bad enough worrying about being held up on the job, but imagine having to worry about being held up in church!

It might not be as easy now as it used to be for a drug supplier or a money launderer to open a Swiss bank account.

The British Bankers Association, according to the American Banker newspaper, is appealing to the British government for a solution to a heavy problem.

According to Bank Administration Institute, training experts say that role-playing is one of the most effective and popular methods of training bank employees.

Question: I have a question on Reg CC.If I get notification that a check is being returned, and I charge the customer's account, do I have to send him an exception notice?

One of our Bankers' Hotline readers reported the following to us:

A woman went into a local department store recently to buy cartons of cigarettes using a credit card.