Compliance Action, Volume 16, Number 6

Regulations Z and X: Merging Disclosures (4 Action Steps)

By Lucy Griffin

What a consumer needs to know about a loan and when they need the information is being streamlined by the new Consumer Financial Protection Bureau.

Action Training
Policies: All About Consumer Complaints (5 Action Steps and Chart)

By Lucy Griffin

A lot of attention is now being given to consumer complaints against financial institutions and how they are handled. Having a process for responding to consumer complaints should be a risk management priority.

Compliance Notes

• FDIC Awards for Meeting LMI
• Regulation B Update

Compliance Calendar

In the Editor's Opinion
Underwriting Rethought

By Lucy Griffin

In the wake of the predatory lending crisis, more stringent and responsible underwriting standards are needed.

Compliance Q & A

• Compensation Methods for Loan Originators
• Disclosing Mortgage Loan Originators to Applicants
• SMAART Program for Compliance