04/21/2024
We have a number of deposit accounts that were opened where the accountholder desired to have two signatures required for withdrawals. As this has become burdensome for bank staff to verify the incoming clearing checks, we would like to eliminate this requirement. For the existing account holders, what, if any, notification is required?
The account agreements on file currently state "Except as otherwise provided by law or other documents, each of the undersigned is authorized to make withdrawals from the account, provided the required number of signatures indicated above is satisfied." The number of signatures above on the signature card states 2.
05/14/2023
Does an online bank (such as Ally Bank or go2bank) have to provide customers with an Image Replacement Document (IRD) when checks deposited via mobile Remote Deposit Capture (mRDC) are returned?
If no, does it then become the responsibility of the payee to work with the maker of the check to recoup the funds?
12/11/2022
When advertising time deposit rates with a bump rate feature, what all is required?
Also how do you disclose a rate ceiling, as a rate or APY?
07/10/2022
Do we have the right to setoff on a representative payee account (without Social Security deposits)? The delinquent mortgage was taken out by the beneficiary, and now the payments are not being made.
06/05/2022
If one owner of a joint account issues a check that overdraws the account balance, can the bank recover the overdraft balance from the other joint owner?
05/29/2022
If we cash a check on another bank payable to our customer, can we charge it back to our customer’s account if it is returned unpaid?
05/15/2022
Our teller accepted a check for deposit that had been mobile deposited by our customer at another bank a week earlier. The check was returned to us unpaid due to duplicate payment. Our customer’s account is closed. If we can’t collect from our customer, will we have to charge off the amount of the check?
05/08/2022
How can we open an account online without a signature?
04/24/2022
Can we store ID from online account opening?
02/20/2022
What are the basic duties of deposit operations teams?