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A few months ago, we reported on the fact that ATM's were being installed in post offices in the state of Washington. Soon there were more post office ATM installations in other states.

We recently obtained a copy of the new 1990 RETENTION OF BANK RECORDS book from the American Bankers Association.

$3,000 RULE GIVES US MORE AMMUNITION

Drugs kill.

Drugs will destroy a body-a family-a society-a nation.

In the July 9th issue of U.S.NEWS AND WORLD REPORT is an article titled "All The Best-The meaning of excellence in America today."

Question: In the article about the bad government checks, you made mention of the fact that the counterfeit green checks did not have a symbol in the right hand top corner.

We're used to seeing automated teller machines in super markets, convenience stores, in malls, attached to financial institutions, freestanding in the countryside and will be seeing more of them in

We're used to seeing automated teller machines in super markets, convenience stores, in malls, attached to financial institutions, freestanding in the countryside and will be seeing more of them in

We already knew about the law that all public buildings have to have wheelchair access capabilities, but the proposal now before the California Court has the attention of almost all the financial i

For over two hundred years, messengers and couriers in London, England have settled money market transactions between financial institutions by walking from one to the other.

Top administration should not assume that because they don't hear any complaints, that all their depositors are happy.

What Did You Say ?

LISTENING IS THE KEY TO CUSTOMER SATISFACTION
We've talked before about having a caring attitude toward our customers and fellow employees.

The FDIC Board of Directors met on July 10 regarding the request by financial institutions to have extra time to mail out notices notifying customers of changes in deposit insurance coverage.

A six week course has been created to teach basic skills to applicants who would like to work in the banking industry, but who lack the particular skills to do so.

Comment is to be to the Federal Reserve Board of Governors by June 4 on the revision on Reg P (Minimum Security Devices and Procedures). EDITOR'S NOTE: This article was originally written in 1990.

Experts tell us there are six important areas in our lives-

Family life
Intellectual life
Physical life
Social life
Spiritual life
Work life

In some Las Vegas hotels, you can now use your remote control and your TV screen in your room and make a cash advance on your credit card.

One of the predictions of banking in the future is "Banks on wheels". The driver will be the teller, and will make regular stops at shopping malls, retirement communities, remote areas, etc.

Remember the "good-ole-days?"

That's when your institution opened at 9:00 a.m. and closed at 3:00p.m., except on Friday, when it was open until 6:00 or 8:00 p.m.

There have been several "incidents" handled by my associates in the past month that are worth passing on.

Want to feel good about offering your customers your automated bill payment service?