01/31/2021
Why am I concerned with the FDCPA since it applies to third party collectors?
01/24/2021
Written Permission to Access Credit Reports Required
01/24/2021
A soldier wants us to reduce the loan rate and allow three deferred payments to bring the account current. Are we required to do this?
09/27/2020
If we have a rate sheet that we give to real estate agents and our loan originators, but we know the true use will be for them to hand it to consumers or post it where consumers can readily access it, wouldn't we need to have the APR on it?
09/20/2020
We include the Equal Housing Lender logo in all our home loan ads. Are we also required to include the “Equal Opportunity Lender” logo?
07/26/2020
Ever since CIP we started keeping copies of IDs in our files. Is this OK?
07/19/2020
We had the 6 points of information for an application but lost track of the request and took too long to deny it as we were awaiting additional income information from the applicant. What can we do now?
07/05/2020
The bank is considering a credit card promotion for a period of 90 days that will waive the annual fee for the life of the credit card. A customer must apply for the credit card during this time frame to be eligible. It will not be advertised externally. Must the credit card application be altered or can we leave the annual fee on the app in case other customers take the application with them? What other compliance requirements exist for this type of promotion?
06/28/2020
Is there any standard format to send notice of a change in terms for credit cards?
06/21/2020
During the PPP loan programs we had many requests, but we were not participating? These are commercial requests and would be subject to Reg B. Were adverse action notices required?