08/18/2008
08/11/2008
07/14/2008
When performing a surprise cash count, who should count the cash, the teller or the auditor?
06/23/2008
We recently conducted an audit of our flood records and found a file that has a standard flood report noting the property is in a flood area. The loan is a land loan, but has an old literally falling down house on it. The officer of record went to view the property, took pictures and wrote a memo stating that the house was above the elevation and not in a flood area. Could we send the required notice, consult an insurance agent and let them give us a letter that they would not insure it to place in the file? Would that work?
06/02/2008
When a bank has an indirect lending relationship with a car dealer, then how does it go about complying with enhanced due diligence, CIP, etc.?
03/31/2008
I plan to include a recommendation in my annual report to change the current reporting structure for the Security Officer. Presently, I report to the VP of Retail Operations. I am seeking references to cite that advise the bank security reporting structure should be in other areas such a finance, risk, administration, but not through retail because of the apparent potential for downward influences and the need for independence.
01/14/2008
What are the recommended practices or procedures if bank personnel find themselves locked in a bank vault?
07/09/2007
I am an Internal Auditor at a bank completing a step in the cash function audit. This section addresses teller kitties or vault kitties. Are there any laws or regulations against teller or vault kitties?
11/20/2006
I attended a tele-seminar on 9/11/06 with Jack Holzknecht about Red Flag Guidelines; We just had an audit and we received a write up for not having any formal procedures in place to ensure identity of a customer requesting credit if a fraud alert appears on the customer's credit report. The recommendation read, "To mitigate fraud risk and ensure the proper identity, formal procedures should be created and implemented. Procedures may include additional steps for identification, additional security questions, as well as additional documentation to evidence of proof." If the Red Flag Guidelines are not finalized yet, how can we still get written up for it? Should the recommended policies be in place already even though there has been no Final Rule released?
08/21/2006
I work at a grocery store bank branch alone and with no surveillance camera. Are there any laws, regulations, etc. that prohibit working alone? Is there any law or regulation requiring banks to have a security camera?