01/10/2011
We are trying to locate guideline information for alarm procedures with regard to law enforcement arriving in the event of an alarm. Can you provide any direction on this?
01/10/2011
What is a "security committee"? We already have BSA, Compliance, Human Resources, Audit and Executive Committees.
01/03/2011
Two employees of a business came into the bank to cash their bonus checks. The transactions were treated as separate transactions. Both checks were drawn on the same business account and the total of both checks cashed was over $10,000. Should we file a CTR?
12/13/2010
Is anyone aware of any compliance/regulation issues that would prevent our bank form instituting a customer referral program? Basically, we are thinking about paying customers $10 for every customer that they refer to us.
12/06/2010
Between the potential for customer files and account trials to walk away and the possible introduction of viruses, I am curious as to what kinds flash drive controls (if any) are being implemented and/or if regulators have started questioning this.
10/04/2010
Do we have to enter conductor identification in Section B of CTR when a bank employee is the courier picking up deposits from customers or do we mark Armored Car Service?
08/23/2010
Several years ago the financial institution I worked at decided to have documents shredded on site, and an employee of the institution had to watch the process. Is there a law or regulation that states this as mandatory or is it optional? Where I work now, there is on-site destruction, but no one is a witness to the process.
07/19/2010
Do we need to file a SAR for confirmed employee theft?
07/12/2010
How should we train on the morning glory opening procedures?
05/24/2010
I have provided advice on security measures to my board that I feel needs to be taken, which includes a more stringent opening and closing process, as well as new and better cameras to record customers at the drive up, ATMs and in the lobby. Shouldn't they follow my recommendations, since they made me the security officer?