12/01/2003
When perfomimg a teller drawer "surprise" audit, should the teller be present? Are there any laws reguarding this matter?
11/17/2003
How long are you required to retain records regarding forgeries?
09/08/2003
Prior to the CIP being enforced beginning October 1, is it a current rule within the Patriot Act or other law or regulation that we must obtain social security numbers for authorized signers on a business account? What about after October 1?
09/02/2003
I have recently been given the responsibility of ensuring our banking centers are meeting requirements regarding security. Is anyone aware of any regs that can tell me what type of lighting is required for ATM's? In addition, are there any resources out there that I can use to use for documentation on this issue?
08/18/2003
We are in a small town. Recently a policeman came in asking if we had had any large amounts of coins coming in. He said there had been a burglary in the area. My question is how much information can we give, without a subpoena or such device? Can we say that there had been but give no name? If the person bringing it in was not a customer would this make a difference. The customer that was robbed is a customer so I would like to see the person found, but with all the new Regs I am not sure what I can and can't do.
08/04/2003
I am looking for information on the Bank Protection Act. Can you point me in the right direction?
05/19/2003
New joint signer lives in China and does not have a social security number. The primary signer lives in Washington and has a SSN. Bank Secrecy Act states each signer must have an ID number on file. Would we have them complete W-8 BEN to add her to the account?
05/05/2003
It has always been my understanding that when an account is opened for any "entity" (non-person) it is necessary to require an EIN, as opposed to accepting one of the signer's social security number. Is that correct and, if not, where in the regs could I find guidance on this subject?
12/02/2002
A customer has been appointed guardian for his mentally retarded brother. He wishes to open an account for the mentally disabled brother to deposit his SSI check and a check from an opportunity center. 1) Does there need to be a separate account for the SSI? 2) How should the title on be listed on the account, since the brother is not capable of writing checks? 3) What documentation other than the attorney's appointment of guardianship do we need for the account?
10/21/2002
What are the security issues on how our bank's investment center should safeguard the Medallion Signature Guarantee Stamp that they possess? Are there any rules or regs on dual control of the stamp? What are your suggestions on how the stamp should be handled and who should have authorization to handle it.