12/24/2017
What can we use to try to help educate customers about warning signs of identity theft?
12/17/2017
In the event someone attempted identity theft at our bank, but we caught it and therefore didn’t suffer a loss, do we not have to file a SAR?
09/24/2017
We have a new customer, just moved to our town, from an HIDTA county in Florida. When I process a risk aassessment, and use his Florida driver's license address, the risk is a high risk. How long should I monitor this account? He did get a Louisiana license on the day that he opened his account.
04/23/2017
One of our customers had an account takeover. We called the RDFIs and sent reversals, but we got them all back unpaid. What happened?
09/25/2016
Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?
09/04/2016
Does the new mobile financial service (MFS) guidance included in Appendix E to the FFIEC IT Examination Handbook for Retail Payment Systems provide any direction we’re supposed to take to meet expectations?
07/10/2016
Is there ever a time a financial institution shouldn’t conduct an in-house internal embezzlement investigation?
07/03/2016
Today I was notified of a large internal embezzlement and I have only had a couple of hours to begin the investigation. Senior management wants to know when how long it will take me to find the culprit. How should I respond to them?
06/26/2016
Can you name some events that could increase the risk for an internal embezzlement?
06/26/2016
Among my many duties, I hold the title of Security Officer. I suspect a person on our staff is involved with something odd, potentially internal fraud. What should I do?