Latest Security Topics

In teaching classes in Bank Security to front line personnel over the past two weeks, an interesting phenomenon occurred.

In 1987 First American Bank of Maryland was having a problem trying to fill a growing number of teller positions.

If the potential customers sitting at your desk are husband and wife, are between 35 and 54 years of age, and both hold jobs, odds are they came to you for a loan, not to buy a certificate of depos

Newswatchers tell us that the banking industry may be in for a hard time during the coming sessions of Congress this fall and winter.

If you have sympathy cards available, you might want to send one to the customer service representatives of Citizens and Southern Corp. in Atlanta.

Question: I have a question on Reg CC.If I get notification that a check is being returned, and I charge the customer's account, do I have to send him an exception notice?

One of our Bankers' Hotline readers reported the following to us:

A woman went into a local department store recently to buy cartons of cigarettes using a credit card.

Personnel Vignettes appears periodically in Bankers' Hotline. Submitted by various personnel executives, this series appears without attribution to the author by request.

Asking Questions
A few weeks ago, I had several chores to do on a Saturday morning.

Have you had a good conversation with a machine lately?